Shipping policy


Last Updated: July 30, 2026

Welcome to Sara Mart Online. We are committed to delivering your orders quickly, safely, and efficiently across the United Arab Emirates.

🎁 FREE DELIVERY ACROSS THE PSKISTSN
Enjoy Free Delivery on All Orders with no extra shipping charges. Shop your favorite products with confidence and have them delivered straight to your doorstep.

Order Processing

  • Orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During sales, holidays, or high-demand periods, processing may take slightly longer.

Shipping Time

  • PAKISTAN Estimated delivery within 2–3 business days.

  • Delivery times are estimates and may vary depending on your location and courier availability.

Shipping Charges

🎁 FREE DELIVERY ACROSS THE PAKISTAN
Enjoy Free Delivery on All Orders with no extra shipping charges. Shop your favorite products with confidence and have them delivered straight to your doorstep.

Once your order has been shipped, you will receive a tracking number via email or SMS (where available) so you can monitor your shipment.

Delivery Delays

While we strive to deliver all orders on time, delays may occur due to:

  • Public holidays

  • Weather conditions

  • Courier service issues

  • Incorrect or incomplete shipping addresses

Sara Mart Online is not responsible for delays caused by third-party courier services.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. If an incorrect address is provided, additional shipping charges may apply for re-delivery.

Failed Delivery

If a delivery attempt is unsuccessful because the customer is unavailable or provides incorrect details, the order may be returned to us. Additional shipping charges may apply for re-shipment.

Damaged or Missing Items

If your order arrives damaged or if any item is missing, please contact us within 48 hours of receiving your order. Include your order number and clear photos of the package and products for faster assistance.

International Shipping

Currently, Sara Mart Online ships within PAKISTAN only.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

WhatsApp: 03341360002
WhatsApp Link: https://wa.me/03341360002

Thank you for shopping with Sara Mart Online.